Privacy Policy

Your privacy is important to SignalsAI ("SignalsAI," "we," "our," or "us"). This Privacy Policy explains how we collect, use, and share your information when you use any part of the SignalsAI platform and services (collectively, the "Service"). This also includes the SignalsAI for Microsoft Teams application available in the Microsoft Teams Store. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Data: Such as your name, email address, phone number, and contact information when you create an account, subscribe to our newsletter, or contact us.
• Usage Data: Information about how you use our Service, including your interactions with features, the pages you visit, the time and date of your use, and other diagnostic data.
• Technical Data: Information about your device, browser type, IP address, operating system, and other technical specifications.
• Engineering Data: Data related to your engineering workflows, such as code repositories, commit data, project information, and metadata from integrated tools (with your explicit consent and as necessary for the Service's functionality). We are committed to ensuring that no customer code is retained within our systems.
• Cookies and Usage Data: We may use cookies and similar tracking technologies to track activity on our Service and store certain information.
• Microsoft Teams & Graph Data (Teams App only): Azure AD object IDs, display names, and primary emails (via User.ReadBasic.All). We do not read or store Teams chat content or files.

2. How We Use Your Information

We use the collected data for various purposes, including:

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of our Service.
• To detect, prevent, and address technical issues and fraud.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts.
• To provide you with notices about your account or subscription.
• To provide you with news, special offers, and general information about other goods, services, and events that we offer (unless you have opted out).
• To enforce compliance with legal requirements.
• To leverage NVIDIA's GPU-driven AI infrastructure for enhanced performance, accuracy, and scalability of our analytics.
• Send on-priority or weekly email digests (Teams App)

3. Sharing Your Information

We may disclose your information to third parties in the following circumstances:

• With service providers who assist us in operating our Service and providing our services (e.g., hosting, analytics, payment processing).
• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To fulfill the purpose for which you provide it.
• For the purpose of including your company's logo on our website (with your consent).
• If required by law or legal process.
• To protect our rights and the rights of others.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With your consent in any other cases.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes industry-standard encryption for data in transit and at rest, and strict access controls. However, no method of transmission over the internet or electronic storage is completely secure.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal compliance, accounting, or reporting obligations). Usage Data is generally retained for a shorter period, except when used to strengthen security or improve the functionality of our Service, or when we are legally obligated to retain it for longer periods.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete the information we have on you.
• The right of rectification to have your information corrected if it is inaccurate or incomplete.
• The right to object to our processing of your Personal Data.
• The right to restrict the processing of your personal information.
• The right to data portability to receive a copy of your Personal Data in a structured, machine-readable format.
• The right to withdraw consent at any time where we rely on your consent to process your personal information.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. SignalsAI aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

Please contact us at support@orgsignals.com if you wish to exercise these rights. We may ask you to verify your identity before responding to such requests. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through other appropriate means, such as email. We will also update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@orgsignals.com.